Passport LMS Privacy Policy

Last Updated: September 28, 2019

This is the Privacy Policy of the Passport website: https://www.passportlms.com (the “Site”), operated by Hexad LLC (“Passport”) and our related products and services. It describes the information that we collect from you as part of the normal operation of our Site, and how we disclose and secure this information. It also describes your choices regarding use, access and correction of your personal information.

By accepting the Privacy Policy in registration or by visiting and using the Site, you expressly consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to Passport’s Terms of Service www.passportlmscom/terms.

In this Privacy Policy, we use the following terms to describe different types of visitors to our Site. The entities that contract our services are called “Clients” and individuals whom our Clients request to have access to the Site are called “Users”.

What Information Do We Collect?

Our primary purpose in collecting personal information from Clients and Users is to provide you with a safe, smooth, efficient, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience safer and easier. We only collect personal information about you that we consider necessary for achieving this purpose.

In general, anyone can browse the Site without telling us who you are or revealing personal information about yourself. Once you become a Client or User, we require you to provide various contact and identity information, billing information, and other personal information.

In addition, as you use the Site, you can from time to time enter or send to us personal information. For example, if you are a User, you can upload other training information or certifications. As you use the Site you can also from time to time enter personal information about third parties. For example, if you are a Client, you can enter personal information about individuals when requesting that they receive access as Users .

You always have the option to not provide information by choosing not to become a User or by not using the particular feature of the Site for which the information is being collected.

Some of our pages utilize framing techniques to serve content to from our partners while preserving the look and feel of our site. Please be aware that you are providing your personal information to these third parties and not to https://www.passportlms.com.

We also automatically track certain information about you based upon your behavior on our Site and store it through log files. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve you and our community. This information may include the URL that you just came from, which URL you next go, your computer browser information, and your IP address.

Technologies such as: cookies and similar technologies are used by Passport and our partners (e.g., advertising, marketing and analytics). These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies to remember users’ settings, store login addresses, authenticate users, run website experiments, and store analytics data. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

How We Use Your Information

We use personal information in the file we maintain about you, and other information we obtain from your current and past activities on the Site, to provide to you the services offered by the Site; resolve service and billing disputes; troubleshoot problems; bill any amounts due for use of the Site; measure consumer interest in our products and services, inform you about online and offline offers, products, services, events and updates; deliver information to you that, in some cases, is relevant to your interests, such as product news; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our www.passportlmscom/terms provide you with system or administrative messages, and as otherwise described to you at the time of collection. On occasion we use email address or other contact information to contact our Users to ask them for their input on our services.

We may also use personal information about you to improve our marketing and promotional efforts, to analyze Site usage, to improve our content and product offerings, and to customize the Site’s content, layout, and services. These uses improve the Site and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Site. If you wish to subscribe to our newsletters, we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe in the email. If you wish to no longer receive our newsletters you may update the settings in your account, follow the instructions located in the email, or you may contact us at info.passportlms.com

Our Disclosure of Your Information

We will share or disclose your personal information with third parties only in the ways that are described in this privacy policy, including as follows:

Clients and Users.

In the normal operation of the Site User training information are disclosed to the applicable Client. In general, information you enter on the Site is available to the other persons to whom you give access to your account or to whom you give access to the information through the normal operation of the Site.

Related third party products and services.

From time to time, we may offer you opportunities to receive related products and services that integrate with, or complement, the services we offer via the Site. For example, you may have the opportunity to request CARF consulting services from third parties. We will only share your information with such third parties if you choose to request their products or services (or to be assessed for eligibility to receive such products or services). If you do choose to request such products or services, we will provide your information to the relevant third party on your behalf, as required to provide the products or services you have requested. We do not control the use, storage, retention, processing, or disclosure of your information by such third parties, and this Privacy Policy will not apply to them. Your relationship with these third parties will generally be subject to their separate terms and conditions as well as privacy policies or statements, and we recommend that you carefully review these documents before requesting their products or services.

Aggregated Data.

We aggregate sales information including (but not limited to) location, IP address, access date, time and disclose such information in a non-personally identifiable manner to Google Analytics. However, in these situations, we do not disclose any information that could be used to identify you personally.

Forum.

If you post on our forum or blog your username and other information you include is displayed in your postings or comments and is therefore available to the public. All of your activities in the public areas of the forum will be identifiable to your User ID, and other people can see your published content. If you disclose personal information in any posting in our forum or blog and wish to have it removed, please contact us at the support contact information listed below and posted on the Site.

Our blog commenting system is also managed by a third-party application that may require you to register to post a comment. You will need to contact or login into the third-party application if you want the personal information that was posted to the comments section removed. To learn how the third-party commenting application uses your information, please review their privacy policy.[WP2] 

Service Providers.

We may from time to time use the services of unrelated service providers in the operation of the Site and may disclose personal information to them in the course of our use of their services. For example, we may use the services of third-party hosting companies to host the operation of the Site. This may involve the hosting of data, including personal information, on servers operated by those hosting companies. We take care to use only service providers that we believe are reputable, have equivalent or better security safeguards in place than us, and able to live up to our and your expectations, including about the handling of confidential information. These companies are authorized to use your personal information only as necessary to provide these services to us.

Legal Requests and Business Transitions; Emergencies.

In certain situations, Passport may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. Passport may disclose your personal information (a) to any governmental authority as part of an investigation to determine our compliance with any applicable law, rule, or regulation (including privacy laws, rules, and regulations), (b) in response to a court order, subpoena, discovery request, or other lawful judicial or administrative proceeding, (c) as otherwise required or permitted under any applicable law, rule, or regulation, and (d) in good faith, to protect or defend the rights or property of Passport and other users and (e) if Passport is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Security

Passport strives to protect your personal information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot warrant the security of any information you transmit to us. More information about security is available in our www.passportlmscom/terms. If you have any questions about the security of your personal information, you can contact us at info.passportlms.com

Other Information Collectors

Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties through the Site, whether they are Clients, Users or otherwise, different rules may apply to their use, collection and disclosure of the personal information you disclose to them. Since we do not control the information use, collection or disclosure policies of third parties, you are subject to their privacy policies. We encourage you to ask questions before you disclose your personal information to others.

Correcting and Updating Your Personal Information

Upon written request Passport will provide you with information about what personal information we have about you. To review, delete and update your personal information to ensure it is accurate, you may login into your account to make the changes, or you may contact us at info.passportlms.com. We will respond to your request within a reasonable timeframe. We may ask you for further information from you to help us respond to your request, including asking for government-issued identification.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our contractual and legal obligations, resolve disputes, and enforce our agreements; this retention period may extend past the point at which you close your account.

Additional Policy Information

If you click on a link to a third-party site, you will leave the Passport site and go to the site you selected. If you elect to use a third-party product or service in conjunction with Passport, you yourself enter into a license agreement with the third party for use of their product or service and their use of your data. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your personal information by such third parties, and we cannot guarantee that they will adhere to the same privacy practices as Passport. We encourage you to review the privacy policies of any other service provider from whom you request services. If you visit a third-party website that is linked to a Passport site, you should read that site’s privacy policy before providing any personal information.

With your consent we may post your testimonial along with your name. If you want your testimonial removed please contact us at info.passportlms.com.

Our Web site includes Social Media Features, such as the Facebook and Twitter buttons and Widgets, such as the Share this button or interactive mini programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.[WP3] 

If you have questions or complaints regarding our privacy policy or practices, please contact us at info.passportlms.com.

Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Enforcement and Dispute Resolution

The Company will conduct periodic assessments to confirm the accuracy of, and verify its adherence to, this Statement. The Company will investigate suspected infractions. Any employee that the Company determines to be in violation of this Statement will be subject to disciplinary action, which may include termination of employment.

Any questions, concerns, or complaints concerning the collection and use of personal information by the Company should be directed to Hexad LLC.

Contact Information

Questions, concerns, or complaints concerning the collection and use of personal information by the Company pursuant to this Privacy Policy Statement should be directed by mail to the following address: Legal Department, Hexad LLC, PO Box 20514, Columbus, Ohio 43220

California Users 

Pursuant to California Civil Code Section 1798.83, all California residents are entitled to request information from us concerning the use of their Personal Information to any third party for the third party’s direct marketing purposes.  As such, those users may submit a request at the address listed above to receive the following information: the categories of information we disclosed, the names and addresses of such recipients, and examples of products or services marketed by the third parties, if the nature of their business cannot be determined.